Last Updated: October 23, 2026

Kenifi operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase through our Services or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy controls to the extent applicable.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read this Privacy Policy and understand the practices described here.

Personal Information We Collect or Process

"Personal information" means information that identifies, relates to, or could reasonably be linked to you or another person. It does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with our Services and as permitted by applicable law, we may collect or process the following categories of personal information:

• Contact details: Name, billing address, shipping address, postal address, phone number, and email address.
• Financial information: Payment card details, financial account information, transaction details, payment method, and payment confirmation. Payments may be processed by third-party payment providers.
• Account information: Username, password, preferences, settings, and other account details.
• Transaction information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
• Communications: Information you provide when contacting customer support or otherwise communicating with us.
• Device information: Device type, browser type, network connection, IP address, and other identifiers.
• Usage information: Information about how and when you access, navigate, or interact with our Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: When you create an account, place an order, use our Services, contact us, or otherwise provide information.
• Automatically: Through your device when you visit or use our website, including through cookies and similar technologies.
• Service providers: From providers that help us operate our website, process payments, analyze data, provide customer support, or fulfill orders.
• Business partners and third parties: From partners and other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing, Tailoring, and Improving Our Services

We use personal information to process payments, fulfill orders, arrange shipping, manage accounts, remember preferences, process returns and exchanges, provide customer support, enable product reviews, recommend relevant products, and improve the shopping experience.

Marketing and Advertising

We may use personal information to send promotional communications by email, text message, or postal mail and to display advertisements for products or services on our website or other websites, subject to your preferences and applicable law. Where permitted, advertising may be based on your browsing activity, shopping preferences, or previous purchases.

Security and Fraud Prevention

We may use personal information to authenticate accounts, process secure transactions, detect and investigate suspected fraud, prevent unlawful activity, protect our customers, and maintain the security of our Services. You are responsible for keeping your account credentials confidential.

Communicating With You

We use personal information to respond to inquiries, provide customer support, send order-related notifications, and maintain our relationship with you.

Legal and Regulatory Reasons

We may process personal information to comply with applicable laws, respond to valid legal requests, resolve disputes, participate in legal proceedings, enforce our terms and policies, and protect our rights.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law. These circumstances may include:

• Service providers: Shopify and other providers that help us with website hosting, payment processing, analytics, customer support, cloud storage, order fulfillment, and shipping.
• Business and marketing partners: Partners that help us advertise products, measure advertising performance, or provide personalized marketing, subject to applicable law and your privacy choices.
• At your direction: When you request or consent to a disclosure, such as sharing information needed to deliver an order or use a third-party integration.
• Affiliates: Related companies or members of our corporate group, where applicable.
• Legal and business transactions: When necessary for a merger, sale, bankruptcy, legal obligation, valid government request, enforcement of our policies, or protection of our rights and the rights of others.

Depending on where you live, you may have the right to opt out of certain disclosures or processing of personal information for targeted advertising. You may exercise applicable rights using the privacy options available on our website or by contacting us.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store to provide, maintain, and improve the Services.

Information you submit through our Services may be transmitted to Shopify and to service providers that help operate our store. These providers may process information in countries other than the country in which you live.

Shopify may also process information about your interactions with our store, other merchants, and Shopify to provide certain enhanced features, analytics, and advertising services. Shopify's processing of personal information for these purposes may be governed by Shopify's own privacy practices.

To learn more, review the Shopify Privacy Policy or visit the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties. If you visit a website that is not affiliated with or controlled by us, you should review its privacy policy, security practices, and terms of use.

We are not responsible for the privacy, security, content, or practices of independent third-party websites. Information you share on public or semi-public platforms, including social media, may be visible to other users and may be used by those platforms or others according to their own policies. The inclusion of a link does not necessarily constitute an endorsement.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children where doing so would violate applicable law. If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the details below to request that we review and, where appropriate, delete that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable privacy laws.

Security and Retention of Your Information

We use reasonable measures designed to protect personal information. However, no security measure is perfect, and we cannot guarantee absolute security. Information transmitted over the internet may not be completely secure while in transit. Please avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests, subject to applicable law.

Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information. These rights may be subject to exceptions and limitations.

• Right to Access or Know: Request access to personal information we hold about you.
• Right to Delete: Request deletion of personal information we maintain about you, subject to applicable exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Data Portability: Request a copy of certain personal information and, where applicable, request that it be transferred to another provider.
• Right to Opt Out: Where applicable, opt out of the sale or sharing of personal information or its processing for targeted advertising.

Where supported and applicable, you may use the Global Privacy Control signal to communicate an opt-out preference for the browser or device you use to visit our website. We will process such signals as required by applicable law.

Managing Communication Preferences

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages. Even if you opt out of marketing communications, we may still send non-promotional messages relating to your orders, account, or other necessary transactions.

You may exercise applicable privacy rights through the options available on our website or by contacting us using the information below. You may also learn more about Shopify's privacy practices at the Shopify Privacy Portal.

We will not unlawfully discriminate against you for exercising your privacy rights. We may need to verify your identity before processing a request. Where permitted by law, you may appoint an authorized agent to submit a request on your behalf. We may require proof of authorization and may ask you to verify your identity directly with us.

We will respond to requests within the timeframes required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on your location, you may have the right to appeal our decision or submit a complaint to the appropriate data protection or consumer protection authority.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information, such as recognized contractual protections or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, operational needs, or legal and regulatory requirements. Any revised policy will be posted on Kenifi.com, and the "Last Updated" date will be revised accordingly. We will provide additional notice when required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact Kenifi using the information below.

Store Name: Kenifi

Website: kenifi.com

Email: support@kenifi.com

Phone: +1(813) 898-6042

Customer Support Hours: 9:00 AM to 5:00 PM Eastern Time (ET), Monday through Sunday.

Address: 2023 Arbor Mist Dr, Brandon, FL 33510, United States

This address is provided for administrative correspondence. Please contact customer support before sending product returns to confirm the appropriate return address. No physical point of sale is available at this address.

We aim to answer phone calls and respond to emails within 12 hours during business days. Response times may vary depending on inquiry volume, weekends, and holidays.