Last Updated: October 23, 2026
These Billing Terms and Conditions govern purchases made through Kenifi. By placing an order on our website, you agree to the terms outlined below.
Accepted Payment Methods
Kenifi accepts online payments through trusted payment providers. Accepted payment methods may include Visa, Mastercard, American Express, Discover, eligible debit and credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal when available at checkout. Available payment methods may vary. Payment must be authorized and completed as required at checkout before an order can be processed.
Pricing and Currency
All prices displayed on Kenifi.com are listed in United States dollars (USD, $). We currently ship only within the United States. The final order total, including any applicable taxes and shipping charges, will be displayed at checkout before payment is submitted.
Prices, product availability, and promotional offers may change without prior notice. Any discount or promotional price is subject to the terms and time period stated for that offer. Changes to prices will not alter the amount charged for an order that has already been accepted, except where required by law or agreed with the customer.
Taxes
Applicable sales taxes and other legally required charges may apply based on your shipping address and relevant regulations. Any taxes collected at checkout will be displayed before you confirm your purchase.
Order Authorization
By submitting an order, you authorize Kenifi and its payment processing providers to charge your selected payment method for the total amount shown at checkout, including product prices and any applicable taxes or shipping fees. Orders are subject to successful payment authorization and acceptance by Kenifi.
Payment Security
Payments are processed through third-party payment providers using their applicable security measures. Kenifi does not intentionally store complete payment card details on its own systems. Payment information is handled by the relevant payment providers in accordance with their security practices and applicable requirements.
Billing Errors and Disputes
If you believe you have been charged incorrectly or notice an unfamiliar charge related to an order, please contact our support team promptly. Include your order number, the name used at checkout, and a description of the issue so we can investigate.
We encourage customers to contact us to help resolve billing concerns. This does not limit your legal rights or your right to contact your bank, card issuer, or payment provider or to dispute a charge in accordance with applicable law and the provider's procedures.
Failed or Declined Payments
If a payment is declined or cannot be completed, your order may not be processed. You may need to verify your billing information, contact your bank or payment provider, or select another available payment method. Orders that remain unpaid or incomplete may be canceled.
Refunds and Returns
Refunds and returns are handled in accordance with the Kenifi Refund and Return Policy. Approved refunds are generally issued to the original payment method. The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.
Fraud Prevention
To help protect customers and prevent unauthorized transactions, Kenifi may review orders that appear suspicious, request reasonable additional verification when necessary, delay processing while a payment concern is reviewed, or cancel an order when there is a legitimate security or fraud concern. Any such action will be handled in accordance with applicable law.
Changes to Billing Terms
Kenifi may update these Billing Terms and Conditions from time to time. Updated terms will be posted on Kenifi.com with a revised “Last Updated” date. Changes apply from the time they are posted unless otherwise stated or required by law. Changes will not retroactively alter completed transactions where prohibited by law.
Contact Information
If you have questions about payments, billing, or an order, please contact our support team using the information below.
Store: Kenifi
Email: support@kenifi.com
Phone: +1(813) 898-6042
Customer Support Hours: 9:00 AM–5:00 PM Eastern Time (ET), Monday through Sunday.
Response Time: We aim to answer phone calls and respond to emails within 12 hours during business days. Response times may vary during weekends, holidays, or periods of high inquiry volume.
Address: 2023 Arbor Mist Dr, Brandon, FL 33510, United States
This address is for administrative correspondence only. It is not a physical retail location or point of sale. Please contact customer support before sending any returns to confirm the correct return address.